Cookie policy

Cookie policy

COOKIE POLICY

Most recent update: 10.11.2021

  1. WHAT ARE COOKIES?

Cookies are small files that are placed on your computer or mobile phone browser by the websites you visit. Cookies are widely used in order to make websites work, improve user experience and to communicate certain information to the owner of a website.

Users always have the possibility to modify the configuration of their browser in order to either accept all cookies, disable them or notify them when a cookie is used. The refusal of cookies may lead to certain personalised services not being offered to that user or to a website no longer functioning properly, which may result in it not being possible to make full use of all the features of the website.

If you wish to disable the use of all or certain cookies, you must adjust your browser settings. As each browser is different, we recommend that you consult the 'Help' menu of your browser to learn how to change your cookie preferences.

The personal data that we collect through cookies accepted by you are processed by us in accordance with the privacy and cookie legislation, in compliance with our privacy policy and in compliance with the current cookie policy.

2. WHICH COOKIES DO WE USE ON THIS WEBSITE?

Cookies on our website are classified according to their use. In general, we distinguish four types of cookies: essential technical cookies, statistical cookies, cookies regarding preferences and marketing/social media cookies, whose functionalities are explained in more detail below.

Within these four types of cookies, we further distinguish the cookies by their origin in either first-party or third-party cookies:

  • First-party cookies: these are cookies placed and used by us.
  • Third-party cookies: these cookies are created and placed by third parties.

3. Essential technical cookies

Technical cookies are required in order for the website to function properly. These cookies also enable us to improve the operation of our website. These cookies cannot be refused when using the website.

The following technical cookies are used:

Name

Placed by

Description

Expiry term

_ab

Shopify

Access to control functions

2 years

_secure_session_id

Shopify

Navigate in a webshop

24 hours

_shopify_country

Shopify

Check out

Session

_shopify_m

Shopify

Control the customer's privacy settings

1 year

_shopify_tm

Shopify

Control the customer's privacy settings

30 minutes

_shopify_tw

Shopify

Control the customer's privacy settings

2 weeks

_storefront_u

Shopify

Updating customer account information

1 minute

_tracking_consent

Shopify

Tracking preferences

1 year

c

Shopify

Checkout

1 year

cart

Shopify

Shopping cart

2 weeks

cart currency

Shopify

Winkelwagen

2 weeks

cart_sig

Shopify

Checkout

2 weeks

cart_ts

Shopify

Checkout

2 weeks

cart_ver

Shopify

Shopping cart

2 weeks

checkout

Shopify

Checkout

4 weeks

checkout_token

Shopify

Checkout

1 year

dynamic_checkout_shown_on_cart

Shopify

 Checkout

30 minutes

hide_shopify_pay_for_checkout

Shopify

Checkout

Session

keep_alive

Shopify

Localisation for the customer

2 weeks

master_device_id

Shopify

Login by the seller

2 years

previous_step

Shopify

Checkout

1 year

remember_me

Shopify

Checkout

1 year

secure_customer_sig

Shopify

Login by the customer

20 years

shopify_pay

Shopify

Checkout

1 year

storefront_digest

Shopify

Login by the customer

2 years

tracked_start_checkout

Shopify

Checkout

1 year

checkout_one_experiment

Shopify

Check out

Session

4. Statistical cookies

We use these cookies to measure the use of the website. They give us more information about website performance and loading times and specific web pages. This data enables us to improve the user experience. We only use this data on an anonymous basis. You may reject these cookies when using the website.

We use the following statististical cookies:

Name

Placed by

Description

Expiry term

_landing_page

Shopify

Follow the landing page

2 weeks

_orig_referrer

Shopify

Follow the landing page

2 weeks

_s

Shopify

Shopify analytics

30 minutes

_shopify_d

Shopify

Shopify analytics

Session

_shopify_s

Shopify

Shopify analytics

30 minutes

_shopify_sa_p

Shopify

Shopify analytics regarding marketing and referrals

30 minutes

_shopify_sa_t

Shopify

Shopify analytics regarding marketing and referrals

30 minutes

_shopify_y

Shopify

Shopify analytics

1 year

_y

Shopify

Shopify analytics

1 year

_shopify_evids

Shopify

Shopify analytics

Session

_shopify_ga

Shopify & Google Analytics

Shopify analytics

Session

5.Cookie preferences

Cookies relating to information on preferences collection collect information about the visitor's choices and preferences or to ensure the proper functioning of the website. You may reject these cookies when using the website.

We use the following preference cookies:

Name

Placed by

Description

Expiry term

[…]

[…]

[…]

[…]

[These cookies are currently not yet being used but we might use them in the future. If so, the cookie policy will be updated.]

6. Social media/marketing cookies

Social media cookies are used to enable functionalities specific to social networks to work. Marketing cookies are used to track visitors when they visit different websites. Their aim is to display adverts that are tailored to and relevant for the individual user. You may reject these cookies when using the website.

We use the following social media/marketing cookies:

Name

Placed by

Description

Expiry term

[…]

[…]

[…]

[…]

[These cookies are currently not yet being used but we might use them in the future. If so, the cookie policy will be updated.]

  • HOW CAN YOU CONTACT US?

If you have any questions about how we use cookies, you can contact us using the information below:

  • By email: hello@rhrpets.com
  • By post: DIERENVILLA Van Harenstraat 6, 5145RJ WAALWIJK
  • By telephone: +31(0)416383221 from 8.00 a.m. to 4.00 p.m. during business hours