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RHR Pets UK, your specialist and Cat Tree King since 2002!
Would you like your order to be extra insured? Then order the extra insurance at RHR Pets!
What are you insured for?
Damage
Has your order been damaged in shipping or receiving? If so, this gives you extra insurance on a good product at RHR.
Theft/Loss
Has your parcel been stolen or lost? If there is evidence of this, this allows us to quickly redeliver your order! *With this insurance you cannot ask for your money back, always a replacement product.
Delivery
If your parcel is delivered very late or far beyond our delivery times (more than 14 working days after ordering), you will get a full refund (if the missing part hasn't been re-shipped) plus the other insurance benefits.
For orders under £85, you pay £14.95 shipping costs for deliveries in the Netherlands, Belgium, Luxembourg and Germany.
Are you placing an order from another country? No problem, read more about our shipping costs here.
Returns can be made within 14 days of receipt, unused and at your own expense.
