5★ for the cat tree and delivery
The delivery was prompt, especially considering it was shipped from the Netherlands. The cat tree itself is simple to assemble, well-made and very sturdy. There is no way our cat will be able to knock this down. The material is soft and looks extremely comfortable.
2★ for the website
This item had been out of stock for weeks. In the end I’m glad I waited, but the experience could have been much better if the website was improved.
There should really be an option to filter for “in stock” items only, as so many products were out of stock that searching became frustrating. I also contacted Customer Service twice. They advised that the item should be back in stock sometime during February and suggested leaving my email on the product page to receive a notification when it returned.
Unfortunately, I never received any email when the item came back in stock.
Because of these issues I’ve given 4 stars overall. Without the website problems this would have been an easy 5-star review.
Alle Top . Danke
Knappe stevig paal, zeer mooi, goede kwaliteit. Aanrader
This cat tree is super. It was simple to construct, seems nice and stable (so far - he’s a kitten) and it looks great.
This is the best brand of car trees ever. Our 4 Ragdolls love them. They’re easy to put together, fun and so robust. Thank you!
